YVRIS DISTANCE SALES AGREEMENT

PARTIES This Distance Sales Agreement ("Agreement") has been signed between the parties specified below within the framework of the provisions and conditions set forth below.

SELLER The information of UZMAN KUYUMCULUK SAN. VE TİC. LTD. ŞTİ. ("Yvris" or "Seller") located at YENİBOSNA MERKEZ MAH.PROF.DR. M.NEVZAT PİSAK CAD.NO:4/2-14 BAHÇELİEVLER is as follows:

Title: UZMAN KUYUMCULUK SAN. VE TİC. LTD. ŞTİ.

Trade Registry No: 323769-0

MERSIS No: 0901-0019-9290-0011

Phone: 2125180262

Fax: 02125510611

Email address: [email protected]

BUYER The information of the internet user ("Buyer") who placed an order through the website at https://www.yvris.co/ is as follows:

Name - Surname: {{InvoiceAddress.Name}}

Phone: {{InvoiceAddress.Gsm}}

Address: {{InvoiceAddress.Address}}

Email address: {{MemberEMail}}

SUBJECT This Agreement has been prepared for sales made over the internet in accordance with the provisions of Law No. 6502 on Consumer Protection, Regulation on Distance Contracts, and the Regulation Amending the Regulation on Distance Contracts, published in the Official Gazette dated 23.08.2022 and numbered 31932, under the following conditions between the Buyer and the Seller.

With this Agreement, the Buyer acknowledges and declares that they are aware of and understand the rights and obligations of the parties in accordance with Law No. 6502 on Consumer Protection, the Regulation on Distance Contracts, and the Regulation Amending the Regulation on Distance Contracts, regarding the sale and delivery of the product/products ("Product" or "Products") whose characteristics, quantities, and sales prices are specified in Article 3 below, which they ordered electronically from the Seller's website.

SUBJECT OF THE AGREEMENT PRODUCTS 3.1 Product Information:

Details of the product/products ordered by the Buyer are provided below.

Product Name: {{Products.Name}}

Product Quantity: {{Products.Quantity}}

Product Price: {{Products.TotalAmount}}

Total Sales Price (including VAT): {{SubTotalAmount}}

3.2. Payment Method and Delivery Information

Payment Method: {{PaymentType}}

Delivery Address: {{ShipmentAddress.Address}}

Invoice Address: {{InvoiceAddress.Address}}

Recipient for Delivery: {{ShipmentAddress.Name}}

GENERAL PROVISIONS 4.1 The Buyer, on the Website, acknowledges that they have read and understood the information regarding the basic characteristics of the Product, shipping, the total sales price including VAT and any other additional charges, the method of payment, delivery, and any other relevant information such as the commercial title, address, MERSIS number or tax identification number of the Seller, commitments related to delivery and performance, if any, and the dispute resolution methods and contact information of the seller or provider, and by accepting the electronic sale of the Product on the Website, declares that they give their approval regarding the sale of the Product. By confirming the Preliminary Information Form electronically, the Buyer confirms that they have obtained accurate and complete information regarding the essential qualities of the products subject to the Contract, the title of the Seller and its contact details, the sales price of the Products including taxes, payment, and delivery information, the conditions for using the right of withdrawal, its duration, method, and the courier company specified for this, the address where the withdrawal notification will be sent, the situations where the right of withdrawal cannot be used and lost, and legal remedies that can be applied in case of disputes.

4.2 The Products subject to the Contract are delivered to the Buyer or the person/organization at the address indicated by the Buyer, depending on the distance of the residence of the Buyer, within the period specified in the preliminary information on the Website, depending on the product and the distance. This period should be evaluated separately for each Product ordered.

4.3 The shipping fee specified in this Agreement will be paid by the Seller. The Seller cannot be held responsible for any problems that the courier company will encounter during the delivery of the Products to the Buyer, or for the inability to deliver the ordered Product to the Buyer due to the absence of the Buyer at the address declared by the Buyer.

4.4 If the Buyer is not present at the address they specified when placing the order, they will be responsible for the additional shipping cost incurred due to the resending of the Products. If the Products will be delivered to a person/organization other than the Buyer, the name/title of the person/organization to be delivered must be clearly and in writing declared by the Buyer, and the Seller cannot be held responsible for the non-acceptance of the delivery by this person/organization or for the non-presence of the specified address by the Buyer. If the Products are not received by the person/organization specified by the Buyer, or if the Products cannot be delivered due to the absence of the Buyer at the specified address, the Buyer will be responsible for the additional cost incurred for resending the Products.

4.5 The Seller is responsible for the loss and damage incurred until the delivery of the Products to the Buyer or a third party designated by the Buyer, other than the carrier, resulting from the fault of the Buyer.

4.6 The Seller is responsible for delivering the Products in sound, complete, in conformity with the qualifications specified in the order, with warranty certificates and usage manuals if any.

4.7 Product images on the Seller's website are for illustrative purposes. Since all ordered products are handmade, they may differ from the images.

4.8 The Seller may supply a different product of equal quality and price by informing the Buyer and obtaining clear consent before the expiration of the performance obligation arising from this Agreement.

4.9 If the Seller cannot fulfill its obligations under the Contract due to the impossibility of delivering the Products to the Buyer, the Seller agrees to notify the Buyer within 3 (three) days from the date of learning of this situation and to refund all payments collected from the Buyer within 14 (fourteen) days following this notification.

4.10 Confirmation of the Preliminary Information Form electronically is a condition for the delivery of the Products. If, for any reason, the Product price is not paid or canceled in the bank records, the Seller is deemed to have been relieved of the obligation to deliver the Product.

4.11 In the event that the delivery of the Products becomes impossible due to force majeure situations that prevent the fulfillment of the obligations under the Contract, such as events beyond the control of the parties and not foreseen before, the Seller agrees to notify the Buyer within 3 (three) days from the date of learning of this situation and to refund all payments collected from the Buyer within 14 (fourteen) days following this notification.

4.12 After the delivery of the Product, if the Buyer's credit card is used by unauthorized persons without the fault of the Buyer, the Buyer is obliged to return the Product to the Seller within 3 (three) days, provided that the Product has been delivered to the Buyer. In this case, the shipping costs will be borne by the Buyer.

4.13 The Buyer is responsible for checking that the Product they ordered is delivered in accordance with the invoice/delivery receipt and for signing the delivery receipt and delivering it to the courier company official. Damaged packages should not be accepted, and a report should be prepared with the courier company official. If the courier company official believes that the package is not damaged, the Buyer is responsible for checking that the Products have been delivered without any damage and for having this situation confirmed with a report. If a damaged package is not accepted and a report is prepared, the situation should be reported to the Seller in writing as soon as possible. In case of any damage caused by the courier company, an additional period of 15 (fifteen) days is added if there is an available product and 30 (thirty) days if a specially produced product is added.

RIGHT OF WITHDRAWAL The Buyer has the right of withdrawal without any justification within 30 (thirty) days from the date the Product is delivered to the Seller or, in the case of delivery to a carrier not specified by the Seller, from the date the goods reach the Seller.

In order for the right of withdrawal to be exercised, the Product/Products must not fall within the scope of the cases where the "Right of Withdrawal Cannot Be Used" specified in Article 6 of this Agreement.

In order to benefit from the right of withdrawal, the unused Product/Products must be returned with the invoice. The Buyer can submit a withdrawal notification by filling out the "Return Form" on the Website. The Product/Products to be returned must be delivered to the relevant Product/Products delivery branch of the courier company free of charge. The return form, the packaging of the returned Product/Products, if any, standard accessories must be complete and undamaged. The shipping cost incurred for this process belongs to the Buyer.

The Seller will refund all payments received within 14 (fourteen) days from the date the notice of withdrawal is received. The Buyer must return the Product within 14 (fourteen) days after exercising the right of withdrawal. The regulations regarding situations where the right of withdrawal cannot be used are reserved.

If the returned Product complies with the conditions specified in this Agreement, it will be accepted as a return, and the refund will be made to the Buyer's credit card/account. The refund will not be made before the Product is returned. Returns of used and/or damaged Products will not be accepted.

If there is a decrease in the value of the Products due to the Buyer's fault, or if it becomes impossible to return the Products, the right of withdrawal cannot be used.

The right of withdrawal and return fees are made based on the purchase price. Returns of products purchased during the discount period are made at the discounted price. The undiscounted price of the Product cannot be requested back.

CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED In accordance with Article 15 titled "Exceptions to the Right of Withdrawal" of the Regulation on Distance Contracts, the Buyer cannot use the right of withdrawal in the following cases:

  • For goods or services whose prices depend on fluctuations in financial markets and are not under the control of the seller or provider,
  • For goods produced in accordance with the special requests or personal needs of the consumer,
  • For perishable or expired goods,
  • For goods that cannot be returned in terms of health and hygiene after being opened, used, or worn by the consumer,
  • For goods that are mixed with other products after delivery and cannot be separated by their nature,
  • For the delivery of goods consisting of digital content not provided on a material medium if the performance has started with the express consent of the consumer and the consumer has acknowledged that they will lose their right of withdrawal in this case,
  • For goods that have become inseparably mixed with other products after delivery due to their nature,
  • For periodicals such as newspapers and magazines delivered in accordance with a subscription agreement, except for those provided within the scope of subscription agreements,
  • For the delivery of sound or visual recordings or computer software and programs provided in a material medium if the package is opened by the consumer,
  • For the delivery of books, digital content, and computer consumables presented in the physical environment, after the performance has started with the express consent of the consumer,
  • For live broadcasts in the form of an auction,
  • For the services performed instantly in electronic environment,
  • For the services delivered instantly to the consumer.

RESOLUTION OF DISPUTES In disputes arising from this Agreement, the provisions of Law No. 6502 on Consumer Protection shall be taken as a basis for determining the competent and authorized half-judiciary. In the disputes between the parties, the Consumer Arbitration Committees at the place of residence of the Buyer and the Consumer Courts are authorized. Since the order is confirmed electronically, the Buyer is deemed to have accepted all the articles in this Agreement.

SELLER: Yvris

BUYER: {{InvoiceAddress.Name}}

DATE: {{Date}}

cultureSettings.RegionId: 0 cultureSettings.LanguageCode: EN